Card machine stories

Businesses we've worked with and what changed when they switched to Dojo.

Green Room & The Warehouse, Leeds
multi-siteLeeds

Green Room & The Warehouse, Leeds

The iZettles kept breaking, the wifi would drop mid-service, and we had no account manager. Alex was persistent, understood our needs, and Dojo delivered on everything he promised.

23
Terminals deployed
Tabology
EPOS integration
5
Venues in estate
The Backroom, Leeds
hospitalityLeeds

The Backroom, Leeds

We had no access to the iPortal for over a year. Every time we had a query we had to call up and wait on hold for hours just to get a transaction report emailed to us. With Dojo, everything is right there.

13
Terminals
Barclaycard
Previous provider
Zonal
EPOS integration
12+ months
iPortal downtime
restaurantWales

A busy pizzeria

Using Dojo payments has been a game changer for my pizzeria. Bills settled in one quick tableside process. Split bills and takeaway orders are a breeze. Switching was 100% a no brainer.

One step
Table process
Instant
Split bills
iPhone app
Backup during rush
retailUK

A long-established retail business

I cannot understand why anyone would use any other card processing company. In 36 years I have never experienced this speed of transactions or this level of attention from a provider.

36
Years in business
Fastest ever
Transaction speed
One phone call
Cancellation
retailUK

A retail store

I have 15 years experience in this business and I have never been treated like this before. Eduard was the only person who supported us after the sale, travelled to us multiple times, and never left the store without getting it sorted.

15
Years of experience
Multiple
Rep visits after sale
Zero
Issues unresolved
hospitalityUK

A hospitality business

Less cables acting like spaghetti on your front desk. PCI compliance that takes clicks, not 46 pages of filing. A genuine improvement to our working environment.

Few clicks
PCI filing
Minutes
End-of-day time
Zero
Cables at desk
multi-siteUK

A group of 12 businesses

I've just moved my group of 12 companies over to Dojo. The transition went well, onsite training was excellent, and rates were far better than our previous provider.

12
Businesses switched
Zero
Downtime
Significant
Rate improvement
mobileUK

A market stall

I was initially uncertain about the need for a card reader as I started out to revive my business after a two-year closure. My market colleagues persuaded me - and they were right.

2 years
Business gap
Eliminated
Lost sales from cash-only
Same week
Setup
retailUK

A retail business

Martin helped me through the busy pre and post Christmas period, showing me systems I didn't know how to use. He made my life so much easier. Definitely five-star service.

Christmas rush
Period covered
Multiple
New features discovered
5-star
Support quality
hospitalityUK

A new hospitality business

Having spent months dealing with AI robot responses from banks and loan companies, being given a direct mobile number to a real person was refreshing. Jonathan provided a service that many large companies have left behind.

Months
Time with other providers
Days
Time with Dojo
Direct mobile
Contact method
retailUK

A retail business

I originally joined Dojo because they paid off the remaining 3 years of my contract with UTP, which made the switch very easy. Five years later, I've never felt the need to look elsewhere.

3 years
Contract bought out
£0
Cost to switch
5+
Years with Dojo since
retailUK

A sceptical business owner

Mark said he could better my current provider. I did not believe him until he did. Very smooth transition and Mark was at hand with any queries. Great service, highly recommended.

Zero
Initial belief
Better rates
Outcome
Smooth
Transition

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