How to Cancel Your Card Machine Provider
Complete cancellation guides for all major UK payment providers. Learn about exit fees, notice periods, and better alternatives.
Free Cancellation Support
Cancellation Terms Comparison
| Provider | Contract Length | Notice Period | Exit Fee | Contract Type | Guide |
|---|---|---|---|---|---|
| Worldpay | 3-5 years | 30-90 days (check your contract) | Reported range, unverified | Fixed-term + notice period | Read Guide → |
| Barclaycard | 3-5 years | 30-90 days (check your contract) | Reported range, unverified | Fixed-term + notice period | Read Guide → |
| Lloyds Cardnet | 3-5 years | 30 days | Reported range, unverified | Fixed-term + notice period | Read Guide → |
| Global Payments | 24-36 months | 30 days | Reported range, unverified | Fixed-term + notice period | Read Guide → |
| Elavon | 24-36 months | 30 days | Reported range, unverified | Fixed-term + notice period | Read Guide → |
| Clover | 12-36 months | 30 days | Reported range, unverified | Fixed-term + notice period | Read Guide → |
| Teya (Saltpay) | 18-24 months | 30 days | Reported range, unverified | Fixed-term + notice period | Read Guide → |
| Tyl by NatWest | 12-24 months | 30 days | Variable | Fixed-term + notice period | Read Guide → |
| Shift4 | 24-36 months | 30 days | Variable | Fixed-term + notice period | Read Guide → |
| Handepay | 12-24 months | 30 days | Reported range, unverified | Fixed-term + notice period | Read Guide → |
| Square | None | None | £0 | No contract | Read Guide → |
| SumUp | None | None | £0 | No contract | Read Guide → |
| Zettle | None | None | £0 | No contract | Read Guide → |
Figures are indicative and change — always request your own settlement figure from your provider.
Select Your Provider for Detailed Cancellation Guide
Worldpay
Barclaycard
Lloyds Cardnet
Global Payments
Elavon
Clover
Teya (Saltpay)
Tyl by NatWest
Shift4
Handepay
Square
SumUp
Zettle
Lower Fees
Many businesses we help save meaningfully once the full statement is reviewed.
Better Service
Modern providers offer UK-based support, faster payouts, and more transparent pricing.
No Long Contracts
Many new providers (Square, SumUp, Zettle) offer no contracts - cancel anytime with zero fees.
Common Cancellation Questions
Can I cancel mid-contract?
Yes, but you'll likely pay early termination fees. These range from £150 (short contracts) to £2,000+ (long contracts with significant time remaining). Check our provider-specific guides above.
How much notice do I need to give?
Most UK providers require 30-90 days' notice — Worldpay and Barclaycard sit in that 30-90 day range, so check your contract. No-contract providers (Square, SumUp, Zettle) require no notice.
What if I can't afford the exit fees?
Contact us for free help. Exit fees can often be negotiated down once the full contract is reviewed. Sometimes it's worth paying to switch if you'll save significantly each month.
Can I negotiate better rates instead of cancelling?
Often yes! Providers don't want to lose you. We can negotiate on your behalf to get better rates without the hassle of switching. Call 0333 041 3127 for free help.
What's the best alternative to my current provider?
Depends on your transaction volume and business type. For high volume (£30k+/month), some providers offer very competitive rates. For low volume or no-contract flexibility, flat-rate providers work well.
Get Free Help Cancelling or Switching
Send us your current statement and we'll walk you through your options — cancellation, negotiation, or switching.
Sources and references
- Payment Systems Regulator: card acquiring market review
- UK Finance: card payments industry data
- Worldpay: UK business payment services
- Barclaycard Business: UK payment services
- Square: published UK rates and account terms
- SumUp: published UK rates and account terms
- Zettle by PayPal: UK rates and account terms
CapExpand Ltd (Company No. 14433858) is an authorised Dojo partner, not a card machine manufacturer. We are not currently authorised or regulated by the Financial Conduct Authority. Card machine pricing and availability are subject to change. All information on this page is for general guidance only.