Terms & Conditions
Last updated: January 27, 2025
1. Acceptance of Terms
By accessing and using the CapExpand website and services, you accept and agree to be bound by these Terms and Conditions.
2. Our Service
CapExpand is a comparison service that helps UK businesses find competitive rates for:
- Card processing and payment terminals
- Merchant cash advances and business funding
- Business energy supplies
We act as an independent intermediary connecting businesses with service providers.
3. No Fee to Users
Our comparison service is free to use. We are compensated by providers when we successfully connect them with businesses. This does not affect the rates or terms you receive.
4. Quote Accuracy
While we strive to provide accurate comparisons, final rates and terms are determined by the providers based on your specific business circumstances. Quotes provided through our service are indicative and subject to provider approval.
5. User Information
You agree to provide accurate and complete information when using our forms. We may share your information with relevant service providers to obtain quotes on your behalf. See our Privacy Policy for details on data handling.
6. No Obligation
Submitting a quote request creates no obligation to proceed with any provider. You are free to accept or decline any quotes received.
7. Limitation of Liability
CapExpand acts as an intermediary only. We are not liable for the performance, terms, or actions of any provider. Your agreement is with the provider you choose, not with CapExpand.
8. Changes to Terms
We may update these terms from time to time. Continued use of our service after changes constitutes acceptance of the new terms.
9. Merchant Cash Advance (MCA) Specific Terms
Important: MCAs Are NOT Loans
Merchant Cash Advances are commercial funding arrangements, not loans. They represent the purchase of a portion of your future card sales. Key differences include:
- •Repayment Structure: MCA repayments are tied to your daily card sales. If sales are lower, you pay back less. If sales are higher, you pay back more.
- •Factor Rate vs. APR: MCAs use a "factor rate" (e.g., 1.2x) rather than Annual Percentage Rate (APR). This means if you receive £10,000 with a 1.2 factor rate, you'll repay £12,000 total.
- •No Fixed Term: Repayment timeframe varies based on your business performance. Faster sales = faster repayment.
- •Early Repayment Benefits: Many MCA providers reward early repayment with discounts and access to additional funding.
- •Business-to-Business: MCAs are commercial agreements between businesses. They are not regulated by the FCA as they are not consumer credit.
Factor Rates Explained
When you apply for an MCA through CapExpand, providers will quote you a factor rate. This rate typically ranges from 1.1 to 1.5, depending on:
- Your monthly card sales volume
- Your business trading history
- The amount of funding required
- Your repayment capacity
Example Calculation:
Funding Amount: £20,000
Factor Rate: 1.25
Total Repayment: £20,000 × 1.25 = £25,000
Total Cost: £5,000
Eligibility & Requirements
To qualify for an MCA through our partner providers:
- Minimum 3 months trading history (some providers require 6-12 months)
- UK registered business
- Regular card/electronic payment transactions
- Minimum monthly card turnover typically £5,000-£10,000
- No current insolvency proceedings
Your Rights & Responsibilities
When you enter into an MCA agreement:
- You'll receive a detailed agreement outlining all terms, factor rate, and repayment structure
- You have the right to ask questions and seek independent advice before signing
- You can repay early (often with benefits) by contacting your provider
- You should maintain accurate records of all payments
- If you experience difficulties, contact your provider immediately to discuss options
Important Notice: CapExpand is an introducer only. We do not provide funding directly. All MCAs are provided by our partner organizations who are properly authorized and regulated where required. You enter into a contract directly with the provider, not with CapExpand.
10. Complaints
If you have a complaint about our service, please see our Complaints Procedure page for full details on how to raise a concern and our resolution process.
Email complaints to: complaints@capexpand.com
11. Contact
For questions about these terms, contact us at hello@capexpand.com or call 0333 004 8840.