How to Switch Card Machine Provider
Complete step-by-step guide. Switch in 7-14 days with zero downtime. Save £500-£2,000/year on fees.
Free Switching Service: 07447 456300The Complete Switching Process
Check Your Current Contract
Time: 10 minutes
💡 Tip: Even if you have an exit fee, switching often pays for itself in 2-3 months through lower rates. We'll calculate this for you.
Compare New Providers
Time: 1-2 hours (or let us do it for free)
🎯 Need Help Switching?
Call 07447 456300 and we'll review your current setup and show you if our payment solution can save you money. No spam, no pressure.
Apply to New Provider
Time: 15-30 minutes
Most providers approve within 24-48 hours. Dojo often same-day.
Receive & Test New Equipment
Time: 1-2 days
✓ Zero Downtime: Run both machines simultaneously for 2-3 days to ensure smooth transition.
Cancel Old Provider
Time: 30 minutes
⚠️ Important: Most contracts require 30-90 days notice. Factor this into your timeline.
Return Old Equipment
Time: 1-2 days
⚠️ Critical: Not returning equipment can result in charges of £200-£500. Follow up to confirm receipt.
Verify Final Settlement
Time: 2-3 days
✓ Done! You're now saving £500-£2,000/year with your new provider.
Common Switching Issues & Solutions
❌ "My provider says I can't leave"
Solution: Check your contract. Most UK contracts allow cancellation with 30-90 days notice. If they refuse, contact your bank to cancel direct debit and report to Trading Standards if they continue to charge you.
❌ "They're charging me £300 exit fee"
Solution: This is normal if you're in a fixed contract. However, many businesses find the savings offset the exit fee within a few months. We'll calculate if switching makes financial sense for your situation.
❌ "I lost my original contract"
Solution: Call your provider and request a copy. They're legally required to provide it within 30 days. Also check your email for the original signed agreement.
❌ "New provider rejected my application"
Solution: Common reasons include poor credit, high-risk industry, or company under 3 months old. Try another provider (we work with 20+ and can find one that accepts you) or wait until your business is more established.
We Handle The Entire Switch For You (Free)
Don't want to deal with the hassle? We'll manage everything from rate check to installation. Zero cost to you.