How to Switch from Worldpay to Dojo

Typically 24-48 hours from start to finish. We get your Dojo application submitted, the terminal ships out, and you run both machines side by side until you are confident. Then you go live with Dojo and cancel Worldpay. We have never had a client experience payment downtime during the switch.

It depends on your contract. If you are still in a fixed term (usually 12-18 months), there is likely an early termination fee. We have seen anywhere from £200 to £500. That said, most of our clients recoup that in savings within a couple of months. If your contract has rolled onto a monthly basis (which happens after the fixed term ends), you typically just need to give 30 days notice and there is no exit charge.

Unfortunately not. Worldpay locks their terminals to their own network, so they cannot be reprogrammed. We send you a brand-new Dojo terminal at no upfront cost, and honestly, once you see the touchscreen and built-in 4G, you will not miss the old Worldpay hardware. You will need to return your Worldpay terminal to avoid equipment charges.

Any transactions you processed through Worldpay will still settle as normal after you cancel, usually within 3-5 working days of your last Worldpay transaction. We always advise keeping your Worldpay login details handy until you have confirmed every last settlement has landed in your bank.

For most SMEs, hands down yes. Worldpay was built for large enterprises with complex gateway needs, and their pricing reflects that. For a typical high-street business, Dojo gives you next-day payouts instead of waiting 3-5 days, transparent rates without buried fees, built-in analytics, and flexible contracts you can actually leave. We have moved hundreds of small businesses off Worldpay and the feedback is always the same: "Why did we not do this sooner?"