Dojo vs Global Payments
2026 ComparisonGlobal Payments is massive. They recently bought Takepayments too, so you might be dealing with them without even realising it. But size does not always mean good value for a single-location UK business. Based on contracts we have reviewed, the pricing is rarely straightforward.
Global Payments uses bespoke pricing that requires a quote. According to Trustpilot reviews, some business owners have reported being charged around £90/month in fees they were not aware of, including non-use and compliance charges. Dojo publishes its pricing and offers bespoke rates through authorised partners like CapExpand, with all costs outlined upfront.
Quick Verdict
Global Payments is built for enterprise clients with complex multi-country needs. If that is you, fair enough. But if you run a restaurant, shop, or salon in the UK, Dojo is simpler, cheaper, and settles your money the next day instead of making you wait 2-4 working days. Their contracts are also a lot easier to get out of.
How We Compare
8 providers reviewed | Last updated April 2026
CapExpand is an authorised Dojo partner. Comparisons are based on publicly available pricing and our experience working with UK businesses. We aim to be transparent about where Dojo excels and where other providers may suit different needs.
See What You Would Save
Drag the slider to your monthly card turnover
Global Payments
£185/mo
Bespoke (est. 0.8-2%)
Dojo via CapExpand
£105/mo
Bespoke rates tailored to your volume
Your estimated saving
£960/year
That is £80 back in your pocket every month
Estimated cost based on bespoke rates available through CapExpand. Your actual rate depends on your card volume, card mix, and business type. Get a personalised quote to see your exact cost.
What You Are Really Paying
A headline transaction rate does not tell the full story. Here is what most providers do not show you upfront.
| Hidden cost | Global Payments | Dojo via CapExpand |
|---|---|---|
PCI compliance | Non-compliance fee if not self-certified £20–50/month | Free PCI compliance included £0 |
Terminal rental | Varies by provider and contract £15–30/month | £10 – £15/month per terminal (or £79 to own outright) £10 – £15/month |
Settlement speed | 3–5 business days typical Lost working capital | Next day, including weekends Faster cash flow |
Fraud protection | Basic or not included Chargeback risk | Real-time detection across 49M+ cardholders Small per-tx fee |
UK phone support | Chatbot or email only (many providers) Downtime risk | 7-day UK support, 16-second avg answer time Included |
Contract buyout | Not offered You pay exit fees | Up to £3,000 covered by CapExpand £0 to switch |
Competitor costs are typical ranges based on publicly available information and industry averages. Your actual costs may vary.
Switching Takes Less Than 48 Hours
No downtime. No hassle. We handle everything.
What many businesses use today
Dojo Go with CapExpand
Get your quote
Tell us your monthly card turnover. We come back with your exclusive Dojo rate in minutes.
5 minWe handle the switch
We manage the application, chase your old provider for exit fees, and sort the paperwork.
24 hrsTerminal arrives
Your Dojo Go arrives next working day. Free delivery. Ready to go out of the box.
Next dayStart saving
Take your first payment. Money in your account tomorrow morning. 30-day no-commitment trial.
Day 1Feature-by-Feature Comparison
| Feature | Dojo | Global Payments |
|---|---|---|
| In-person transaction fee | Bespoke (tailored to your volume) | Bespoke (typically 0.8-2%) |
| Monthly fee | £10 – £15/mo | From £20-40/mo |
| Contract length | 30-day rolling or 12-month | 12-48 months |
| Early exit fees | £0 | Remaining contract balance |
| Settlement speed | Next day (inc. weekends) | 2-4 working days |
| Pricing transparency | Published rates | Bespoke quotes only |
| UK phone support | 7-day, 8am-11pm | Business hours |
| Hardware | Dojo Go (included) | Various (rental) |
| Multi-location support | Available | Advanced (their strength) |
| International processing | UK-focused | 100+ countries |
| Exit fee buy-out | Up to £3,000 | Not offered |
| Transaction speed | Dojo reports 58% faster than average (2-sec auth) | Standard |
| Platform uptime | Dojo reports 99.99% since Feb 2022 | Not published |
| QR code payments | Yes (bill split + Google Reviews) | Not available |
| Restaurant bookings | Full system + 800k diner app | Not available |
| Tipping on terminal | Built-in (Dojo reports up to 2,049% increase for NQ64) | Standard |
| Google Reviews boost | Auto-prompt after QR payment | Not available |
| 30-day commitment-free trial | Yes | No (12-48 month contracts) |
| Data intelligence | 49M cardholder dataset + competitor benchmarking (Dojo reports) | Standard dashboard |
Dojo rates are bespoke and tailored to your card volume and business type. Every transaction includes a small secure fee that powers real-time fraud detection across 49M+ cardholders, automatically prompting for PIN on suspicious cards to reduce chargebacks.
Why Businesses Choose Dojo
Dojo on Trustpilot
5,200+ reviews. 89-91% five-star. Replies to 93% of negatives within 24 hours.
Businesses switching from Global Payments often report discovering charges they were not aware of. One Trustpilot reviewer found around £90/month in non-use and compliance fees on their bank statement. After switching to Dojo, they said: "I finally know exactly what I am paying and why. No more surprises on my statement."
What Global Payments customers flag most: Users often report being charged around £90/month in non-use and compliance fees they were never warned about. Others describe £75 restocking charges just for returning a terminal, outdated dashboards, and statements that do not clearly show what you are being charged. One reviewer described their per-transaction fees as cheap but said overall costs ended up higher than other providers due to hidden extras.
Real Numbers: A Business That Discovered Hidden Fees (Real Dojo Client)
Based on a a business that discovered hidden fees (real dojo client) processing £30,000/month in card payments. Dojo client testimonials consistently highlight transparent pricing as the key reason for switching. One business owner said they saved over £1,000 a year just by eliminating hidden fees..
With Global Payments
Transaction fees (est. 1.6%): £480 + Terminal: £25/mo. Reports of £90/mo in hidden compliance fees.
£505/month
With Dojo via CapExpand
Transaction fees: Bespoke rates + Terminal: £10 – £15/mo. No hidden extras.
£410/month
£0/year saved
The Verdict
Choose Dojo If:
- You are a single-location UK business
- Transparent published pricing matters to you
- You want short contracts with no exit penalties
- Next-day settlement is important for your cash flow
- You are switching and want exit fees covered (up to £3,000)
Choose Global Payments If:
- You operate across multiple countries and need global processing
- You are a multi-location chain needing centralised reporting
- You process £1M+ annually and can negotiate enterprise-level rates
- You need specialist sector solutions (e.g. healthcare, government)
Do you currently take card payments?
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Frequently Asked Questions
Is Dojo cheaper than Global Payments?+
How long is a Global Payments contract?+
Does Global Payments own Takepayments?+
Will Dojo cover my Global Payments exit fees?+
Why apply through CapExpand?+
Get Exclusive Dojo Rates Through CapExpand
As an authorised Dojo partner, we handle everything: application, setup, terminal delivery, and ongoing support. Our clients get access to exclusive rates and a dedicated point of contact.
30-day commitment-free trial · No contract lock-in (30-day rolling or 12-month options) · Terminal delivered next working day
Not looking for a card machine?
Dojo Business Finance gives you access to funds from week one of transacting: up to twice your monthly card sales. Fee-free portion on your first advance, automatic repayment as a percentage of daily sales, and a pay-replenish-repeat model that lets you dip back in without reapplying. Apply in the app or online in minutes, funds within 48 hours.
Competitor rates sourced from the Global Payments website and independent UK comparison sites, April 2026. Rates may vary by business type and volume. Dojo rates available exclusively through authorised partners like CapExpand. CapExpand is an authorised Dojo partner and does not sell other card machine brands. To get your personalised Dojo quote, apply through CapExpand.